Have a question about the program? Need to contact a specific country office? Get in touch with us.
160 Johnston Street
PO Box 350
Fitzroy, Melbourne, Victoria, 3065
Frequently Asked Questions
Find your answer quickly in our Frequently Asked Questions.
Queries about assignments, applying to volunteer overseas or recruitment?
Phone toll-free 1800 331 292
Queries about the mobilisation process, administrative steps, clearances or visas
Queries about pre-departure briefings or online learning?
Queries about post assignment support, workshops or transitioning to life post assignment?
Phone: +61 03 9279 1715
Interested in partnerships with the program?
If you're in a country outside of Australia, please contact your nearest country office (see contact details below). If you're based in Australia, please contact partners@australianvolunteers.com
For general questions, feedback or ideas contact info@australianvolunteers.com
To lodge a complaint, please download our Complaints Policy.
The Australian Volunteers Program is aware that there have been scams using the program’s name and logo, learn more here.
Suite no. 2 F-1 Thori Lam Plaza, Thori Lam, Thimpu, Bhutan
Unit 103 & 104, 1st floor, No. 22, Street 430, Sangkat Phsar Deumthkov, Khan Chamkarmorn, Phnom Penh Cambodia
Central Building 2-4 Kapwar E Sou Street, Pohnpei, Federated States of Micronesia
Email northpacific@australianvolunteers.com
Phone: +691 320 3890
Level 2 BSP Life Building, Central Street, Suva, Fiji
Email fiji@australianvolunteers.com
Phone: +679 331 8876
Jl Ciomas 1 no 19, Kebayoran Baru, Jakarta Selatan 12180, Indonesia
Bairiki Main Road, BPA Building, South Tarawa, Kiribati.
168 Samsenthai Road, Ban Anou, Chanthabouly District, Vientiane Lao PDR
Suite 1203, City Tower, Bagu Toiruu-14200, SBD-8th Khoroo, Ulaanbaatar, Mongolia
135, Naya Basti Marg, Baluwatar Kathmandu, Nepal
Email nepal@australianvolunteers.com
Phone: +977 1 441 443 0
Level 2, CHM Corporate Park, Corner of Kawai Drive and Waigani Industrial Estate Drive Gordons Port Moresby
Unit 508, FSS Building II, 18 Scout Tuason corner Scout Castor Streets, Barangay Laging Handa, Quezon City, 1103 Philippines
Unit D,& Unit C, 2nd Floor, Peter Andrew Meredith Building (PAM), Tamaligi, Apia, Samoa
Email samoa@australianvolunteers.com
Phone: +685 27561
Unit 20, Level 3 Central Plaza, Mendana Avenue, Honiara
3rd Floor 37 Bath Avenue, Rosebank, Johannesburg, South Africa
Email southernafrica@australianvolunteers.com
Phone: +27 11 447 740 4
No. 35A 1/1 Colonel T.G. Jayawardana Mawatha, Colombo 00300, Western Province, Sri Lanka
Email srilanka_office@australianvolunteers.com
Phone: +94 11 257 730 0
1st Floor Sykes Building, Goliondoi Road, Arusha, Tanzania
Delta I – Rua Sabraka Tasak – Comoro, Sub-District Don Aleixo
Unit 2 & 3, PATCO Complex, Taufa'ahau Road; Nuku'alofa, Tonga
Email tonga@australiavolunteers.com
Phone: +676 26464
Mendana Apartment 5, Joint Court Area, Port Vila, Vanuatu
R201-202, Block B4, Van Phuc Diplomatic Compound, 298 Kim Ma, Ba Dinh, Hanoi, Vietnam